Privacy Policy

Effective Date: September 28, 2026

Lemondrop Villa, Inc. (“Lemondrop Villa,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect your information. This Privacy Policy applies to information collected through LemondropVilla.com, our online forms, reservations and scheduling tools, membership and event registration, communications, and other interactions with Lemondrop Villa.

Information We Collect

Information You Provide

This may include: • Name • Email address • Telephone number • Contact form submissions • Membership or class registration information • Event registrations • Café order information • Billing and transaction information • Information you voluntarily provide when communicating with us • Information provided by a parent or guardian when registering a minor for an eligible youth program. Payment card information may be processed directly by third-party payment providers. Lemondrop Villa does not necessarily receive or store your complete payment card number.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including: • IP address • Browser and device type • Operating system • Pages viewed • Referring pages • Approximate geographic information derived from an IP address • Website interaction and usage information • Cookies and similar technologies. We may use this information to operate the website, understand how visitors use it, improve performance and security, and evaluate our marketing.

How We Use Information

We may use information we collect to: • Respond to questions and contact requests • Manage memberships, classes, appointments, events, and reservations • Process café orders or other purchases • Communicate about registrations or transactions • Send newsletters, announcements, promotions, or event information when permitted • Provide customer service • Operate and improve our website and services • Maintain safety, security, and fraud prevention • Maintain business and transaction records • Comply with applicable laws and legal obligations.

Email and Marketing Communications

If you join our mailing list, we may send you information about Lemondrop Villa, including classes, memberships, café offerings, events, openings, promotions, and other news. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications. We may still send non-promotional communications when necessary, such as information about a purchase, reservation, membership, class, event, account, safety matter, or other transaction.

Cookies and Similar Technologies

Our website and the services integrated with it may use cookies or similar technologies to: • Keep the website functioning properly • Remember preferences • Understand website traffic and performance • Improve the visitor experience • Measure the effectiveness of marketing • Help protect against fraud or misuse. Your browser may allow you to block or delete cookies. Some website functions may not operate properly if certain cookies are disabled.

Third-Party Services

We may use third-party companies to help operate Lemondrop Villa and our website. These may include providers that support: • Website hosting and design • Scheduling and class registration • Membership management • Payment processing • Café ordering and point-of-sale services • Email newsletters • Website analytics • Marketing • Communications • Business operations. These providers may process information according to their own privacy policies and contractual obligations. Our website may also contain links to third-party websites or services. Lemondrop Villa is not responsible for the privacy practices or content of third-party websites.

Payment Information

Payments made through our website, scheduling platform, café ordering system, or other electronic services may be handled by third-party payment processors. We generally do not store complete credit or debit card numbers ourselves when a transaction is processed by a third-party payment provider.

Children and Youth Programs

Lemondrop Villa offers certain programs for children and teenagers, but our website is intended primarily for adults and is not intended to independently collect personal information from children under 13. A parent or legal guardian should complete registrations, purchases, waivers, and other required documentation for minors where applicable. If we learn that personal information from a child under 13 was collected through our website without appropriate parental involvement or authorization, we will take reasonable steps to delete it as required by applicable law.

Information Sharing

We may share information with service providers when reasonably necessary to operate our business, including providers performing services such as payment processing, scheduling, communications, hosting, analytics, and similar functions. We may also disclose information when reasonably necessary to: • Comply with law, regulation, subpoena, court order, or other legal process • Protect the rights, property, safety, or security of Lemondrop Villa, our guests, employees, instructors, or others • Investigate suspected fraud, misuse, or security incidents • Complete a merger, acquisition, financing, sale, restructuring, or similar business transaction. We do not sell personal information for money. If our use of advertising or analytics technologies constitutes a “sale” or “sharing” of personal information under an applicable privacy law, we will provide any notices and choices required by that law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may differ depending on the type of information and our legal or operational requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request that we: • Provide information about personal information we maintain about you • Correct inaccurate information • Delete certain personal information, where appropriate • Update your contact information • Stop sending marketing communications. Certain information may need to be retained for legal, accounting, safety, contractual, or other legitimate business purposes. Residents of jurisdictions that provide additional privacy rights may exercise those rights as provided by applicable law. We will not discriminate against you for exercising privacy rights provided by applicable law.

California Privacy Rights

California law may provide eligible consumers with certain rights relating to their personal information, including rights to know, correct, delete, or obtain information about certain uses or disclosures of personal information. Additional rights may apply where Lemondrop Villa is subject to a particular California privacy law. To submit a privacy request, please contact us using the methods described below.

Do Not Track and Global Privacy Controls

Browser privacy signals and technologies continue to evolve. Where applicable law requires recognition of an opt-out preference signal, such as a qualifying Global Privacy Control signal, we will process the signal as required by law.

Accessibility

If you have difficulty accessing this Privacy Policy or need it provided in another format, please contact us and we will make reasonable efforts to provide it in an accessible format.

Changes to This Policy

We may update this Privacy Policy periodically as our services, technology, or legal obligations change. When we make changes, we will update the effective date shown at the top of this page.

Contact Us

For privacy questions, requests, or concerns, please contact: Lemondrop Villa, Inc. • 28700 Roadside Drive • Agoura Hills, California. You may also contact us through the Contact page at LemondropVilla.com.